"A sincere thank you for what we consider to be an outstanding job in the construction of our new Arrow Homes northern Michigan home!
Having gone through previous new home construction and remodeling at our residence in southern Michigan, we were well aware of the problems and concerns related to having a home built. In addition, we live 225 miles from where you were building our 'northern retreat home'!
We visited the home twice during construction, and we were very pleased with the quality of construction. Even the little things that add to the quality of the job were done as a normal part of your construction process. That was very reassuring to us and we appreciated it.
Tom's suggestions for various parts of the construction were obviously based on years of experience, and we are glad we followed those suggestions. We felt he was overseeing the construction of our house as if it were being constructed for someone in his family!!
The office staff was always quick to send papers and keep track of all the details.
We spent the week from Christmas through New Years at the new 'cabin' with our entire family. There are many memories to be made and shared in our family at this northern home for years to come."
We would like to acknowledge the superior job you and your company did for us in building our dream house. Not only did you finish on schedule allowing us to use our new home over Labor Day weekend, your suggestions helped steer us in the right direction in making some hard decisions.
This is truly exceptional and appreciated.
With the quality of workmanship and materials and honesty in doing business with your company, you can rest assured of a very positive recommendation from us.
It took exactly three months from 'foundation to finish' and we love it. You friendly cooperative staff and each of the contractors are to be complemented. The staff assisted us with any thing that we asked. The contractors all came when scheduled, did an excellent job and came back whenever requested. As you know, we were here a lot during the construction and got to meet all of them. There were many times when we asked questions, requested minor revisions and gave specific detail direction. In every case we got what we wanted when we wanted it. And most importantly, each of the contractors was a pleasure to work with.
Thanks again to you, your staff and all of your contractors for a great job finished ahead of schedule."
It is with great pride that we show our second home to others and say that it was built by Arrow Homes."
We also cannot say enough about the quality of the product and the quality of the workmanship. There is not a bad board in our cottage...not even a marginal board. Throughout the construction, we had nothing but compliments about the product, the workers and the quality of both.
To all of you, we appreciate most your treating us as someone important to you and your company."